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A Tile Cleaning in Oro Valley, AZ Refreshes the Appearance of a Ceramic Tile Floor

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February 22, 2020

For most homeowners, floors are one of the most difficult hard surfaces to maintain. This is because they're constantly exposed to high foot traffic and a myriad of harmful external agents. While it's true there are many ways to preserve the appearance of your floors, there will come a time when professional maintenance is needed to get them back in shape.

Picture of a Ceramic Floor Before and After a Tile Cleaning in Oro Valley, AZ
An Oro Valley resident recently contacted us because she wanted to renew the appearance of her ceramic tile floor. The floor's tiles were in fantastic shape, but the grout lines were dirty and discolored. Since none of her cleaning attempts did anything to improve the state of the floor, she decided it was best to look for professional help. She went online and searched for reputable experts in tile cleaning in Oro Valley, AZ. She found our website in the top search results. After browsing the before and after gallery depicting jobs we had previously carried out, she filled out the form to request a free evaluation and a quote.

On the day of the consultation, we visited the client's home to assess the floor. She quickly started telling us about the problems she had been facing. The floor's grout was dirty and seemed impossible to clean. No matter how hard she tried cleaning the surface, she couldn't remedy the damage the floor had suffered over time. In her desperation, the homeowner tried cleaning the grout using homemade acidic recipes that had been recommended to her.

Unfortunately, this practice had the opposite effect to what she was expecting. Not only did it fail to clean the grout, it also progressively deteriorated the joints and gave them a dark tone. Acidic cleaners should only be used in certain cases. When used regularly, these acid-based cleaning solutions can damage tile and grout beyond repair. For regular cleaning, it's best to use a pH-neutral cleaner.

Even though our client's attempts at cleaning the floor had made matters worse, it wasn't anything we couldn't solve. We assured her we could restore the floor's grout lines and ensure they remained in top condition with a tile cleaning and sealing procedure. The homeowner agreed to the service and set up an appointment for the job.

We went back to the customer's home a few days later to perform the service. We started by applying a non-toxic pH-neutral tile and grout cleaner to the floor. This cleaner also contains enhanced properties that can help reduce common household bacteria, mold, mildew, and other microorganisms. We let the cleaner sit for a few minutes to facilitate the removal of the grime. Next, we used a high-speed scrubber to clean the surface. We paid special attention to the grout lines to ensure they were perfectly cleaned. When we finished cleaning, we re-grouted a section of the floor where the joints had cracked.

After we made sure the grout was in good shape, we began the sealing procedure. To do this, we applied our flagship sealant ColorSeal to the grout lines. ColorSeal is an acrylic-based sealant that shuts off the grout's pores, protecting it against water, spills, stains, dirt, mold, and mildew. It also comes in a variety of colors. The client chose an off-white to make the tiles stand out.

When we finished, the floor looked as good as new. The once worn out grout lines now had a color that made the surface appear pristine. The client was thrilled. Her floor now looked just as clean as it did when she first moved in. She thanked us for a job well done and said she would recommend our services to her friends and family.

Before leaving, we gave the customer a few care tips to ensure the floor remained in top condition. We first recommended cleaning the floor once a week using a pH-neutral cleaner like Sir Grout's Natural Hard Surface Cleaner. Staying away from homemade recipes and abrasive cleaners is the key to preserving the floor in its current state. We also suggested wiping away spills as soon as they happened. Certain foods and products contain substances that can eat away at the grout lines, so it's best to keep the area clean.

Are your floors in need of a touch-up? Leave it to us. Here, at Sir Grout Tucson, we have the necessary tools and expertise to offer the best hard surface restoration services in the industry. Call us at (520) 389-6218 or fill out the "Request a Quote" form on this page to schedule a free evaluation today. Also, don't forget to subscribe to our newsletter.

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