I recently bought a house in Tucson with tile floors. The grout was black! It was supposed to be a tan color and I could not get it clean. I did my research and decided to go with Sir Grout. The owner, Bob came out to give me the estimate and spent time answering my questions and telling me exactly what to expect. They were booked with jobs until Aug. This was June. I received a call in July telling me they had a cancelation and wanted to know if I wanted to take that slot.
Juan arrived exactly at the promised time. He was so friendly and polite. He also explained what he would be doing and answered any questions I had. Juan also spent time putting sample colors of the grout sealant on so I could decide which color I liked the best. He took his time, making sure I was happy with my choice.
When he finished the floors, they looked brand new! He told me exactly how to keep them clean and explained the 1-year guarantee. I was so happy with the way the floors looked. It was a great experience from start to finish. I would recommend Sir Grout.
Thank you, Bob and Juan!!
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